Monday, August 6, 2012...4:13 pm
Tales from the trade press: so you thought it was a media agency’s job to talk to the media?
[UPDATE: Premier Foods is clearly a great British food company, a fine brand, and full of lovely, helpful people. I thought my speculative email to the generic marketing department address would be ignored or dismissed, but no! I had a nice prompt and informative reply. Thank you, Premier Foods. It does still seem a bit weird that they have a PR company for trade media but don’t actually want to use them, but who am I to question?]
Yes – another month, another exciting trade press feature. And what better way to spend a wet August?
But try getting some information for the business-to-business press from, say, “great British food company and Britain’s largest branded food producer” Premier Foods about its super new Bisto brand stock pot product (yes, I have no idea, either), and you might be in trouble.
Because Premier Foods has apparently asked its trade media PR company – the ingeniously spelled Cirkle Communications – to only talk to publications on a vetted list. And the title I’m working for isn’t on it. Of course.
I’ve whinged before about this (ahem, *Clinique*), but really it’s crap. I mean, Premier Foods bleats on about how “proud” it is of its brands, but is too busy, or prissy, to talk about them to decent, hard-working trade press hacks (or me).
It doesn’t even use the fig leaf of “I’m sorry, we won’t be able to help you this time, because we’re on holiday/too busy with end of year results/trapped in a burning elevator.” No – it’s clearly “you’re just too insignificant to bother with”.
Yes, I know – many people, even many journalists, (even myself) might agree. But, still – if you are a brand and employ an agency to represent you to the media, how hard can it be to actually, you know, deal with the media?
Monday whine over – time to walk the dog. At least she still has respect for the fourth estate…
Tweet





2 Comments
August 7th, 2012 at 2:59 am
It’s a short drive from “only talking to publications on a vetted list” to “only talking to corrupt or stupid publications that’ll print our propaganda for free”. In fact they may be already be neighbours.
And that is so self-destructive for a PR agency, because if it only deals with media giving positive coverage then it is:
a) Already semi-redundant
b) In a really bad place once the hostile press stories start appearing.
In fact, if I was told that by a PR company I’d start looking for the bad news, because sure as hell it’ll be there somewhere.
Bill Bennett recently posted..Hard lessons changed my opinion of Google Docs
August 7th, 2012 at 11:37 am
Well, as per my update, it seems that Premier Foods is only too happy to talk to me – it just doesn’t want its PR company to do so. Which is odd. Maybe it’s a budget thing, thinking about it…
Leave a Reply